Does it work?
Show what you have followed up.
Choose a few conditions you can act on. Agree when you look at them, and what triggers a change.
| Keep an eye on | What can you do? |
|---|---|
| Availability at agreed checks | Fix empty shelves or locations that are not covered. |
| Faults and the time until they are handled | Change responsibility, the stand-in or the service arrangement. |
| Whether breaks and cover work | Change staffing, tasks or routine. |
| Input on the arrangement | Prioritise improvements and report back. |
| Agreed measures that have been carried out | Look into practice and follow up what remains. |
“The arrangement is in place at the agreed locations. The evening shift was missing refills. Stand-in responsibility is now clarified. The next check follows up whether the change works.”
Do a simple internal review: decision, implementation, experience and next measure. A document alone does not show practice. Consumption figures do not show who has symptoms either, or whether anyone’s health has improved.
Do not build personal cycle profiles or use product pick-ups as a measure of capacity for work. Small groups and detailed periods can make aggregated statistics identifying.
Our follow-up tool. ISO 45010, clause 5.9 and Annex C, give more guidance.